Wizlay Agent
Understanding how the Wizlay Agent processes and routes your conversations
Intelligent Processing
The Wizlay Agent analyzes conversation context in real-time to understand intent and trigger appropriate actions within your cluster.
Context Awareness
Maintains conversation history and context to make informed decisions about which actions to trigger and how to process responses.
How the Agent Works
Analyst the conversation
The agent uses advanced pattern matching to identify when conversation context aligns with configured action triggers in your cluster.
Action Execution
When triggers are matched, the agent:
- Extracts relevant parameters from the conversation
- Maps data to configured API endpoints
- Executes actions in the correct order
- Processes responses and integrates them back into the context
Best Practices
1. Use clear, specific kickoff phrases that don't overlap with other actions
2. Configure proper variable mapping to ensure accurate data extraction
3. Test actions thoroughly with various conversation patterns. Try our playground to experiment with different patterns.
4. Monitor agent performance through request logs